Terms of Use

Agreement to Terms

By accessing and using the Twinkle Fusion website (twinkle-fusion.com) and our services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

Use of Website

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorised access to any part of the website
• Use the website to transmit harmful code or malware
• Reproduce, duplicate, copy, or exploit any part of the website for commercial purposes without our express permission
• Use automated systems or software to extract data from the website

Services and Bookings

All bookings and service requests made through our website are subject to availability and confirmation. Prices displayed on our website are in Australian Dollars (AUD) and are indicative. Final pricing will be confirmed at the time of booking.

By making a booking, you agree to:

• Provide accurate and complete information
• Inform us of any dietary requirements or allergies
• Comply with our cancellation and rescheduling policies
• Make payment as agreed upon booking confirmation

Cancellation Policy

Cancellation terms vary by service type:

• Private Chef Experience: Full refund if cancelled more than 7 days before the event. 50% refund for cancellations 3-7 days prior. No refund for cancellations less than 3 days before.
• Cooking Masterclass: Full refund if cancelled more than 48 hours before. Credit for future classes if cancelled within 48 hours.
• Event Catering: Custom cancellation terms provided at booking based on event size and requirements.

We reserve the right to cancel or reschedule services due to circumstances beyond our control, with full refund provided.

Intellectual Property

All content on this website, including text, graphics, logos, images, recipes, and software, is the property of Twinkle Fusion or our content suppliers and is protected by Australian and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

User Content

If you submit content to us (such as testimonials, photos, or feedback), you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and display that content in connection with our business and marketing activities.

Disclaimer of Warranties

Our website and services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:

• The website will be uninterrupted or error-free
• Defects will be corrected
• The website is free of viruses or harmful components

Limitation of Liability

To the fullest extent permitted by law, Twinkle Fusion shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

Our total liability for any claim arising from our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

Food Allergies and Dietary Requirements

While we take all reasonable precautions to accommodate dietary requirements and allergies, we cannot guarantee that our food is free from allergens. It is your responsibility to inform us of any allergies or dietary restrictions before booking.

We recommend that guests with severe allergies carry appropriate medication and exercise personal judgment when consuming our food.

Indemnification

You agree to indemnify and hold harmless Twinkle Fusion and its employees from any claims, damages, or expenses arising from your use of our website or services, or your violation of these terms.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Victoria.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the website after changes constitutes acceptance of the modified terms.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information

For questions about these Terms of Use, please contact us at:

Email: [email protected]
Address: Suite 412, 180 Flinders Street, Melbourne VIC 3000, Australia